‘Safe Bus’ marks two years on Plymouth streets after helping over 1300 people

A late-night support service based in Plymouth has helped more than 1,300 people since it was first launched two years ago.

The Safe Bus, based at Derry’s Cross roundabout, has provided a drop-in space for people needing medical attention or support during a night out since April 2024.

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More than half of those who visited the bus received treatment from on-board paramedics, with the service estimated to have prevented more than 400 ambulance call-outs.

Around 500 people have also used the bus for general support, including help getting home, charging phones or taking a break from the night-time environment.

PC Deb Hart, who supports the running of the service, said the figures highlighted its importance.

“The numbers alone show just how important and well-used this service is, helping hundreds of people every year,” she said.

“From urgent medical care to something as simple as needing some water, the bus and staff are here to help anyone who needs it.

“The safety of everyone in the city, especially during the late night and early hours, is vital.”

The Safe Bus, which is powered using solar panels, operates every Saturday between 10pm and 4am and is staffed by paramedics, security staff and nearby taxi marshals.

Facilities include medical equipment, phone charging points, a toilet and spare clothing. 

The initiative was set up by Devon and Cornwall Police alongside Plymouth City Council and other partners. Plymouth Citybus helped secure the vehicle.

Funding support has come from a number of organisations including the University of Plymouth, Victim Support and the Safer Streets programme.

Cllr Sally Haydon said the service played an important role in the city’s night-time economy.

“This approach not only helps reduce demand on emergency services but ensures people can access the right help at the right time,” she said.

“It contributes to a safer, more inclusive city.”

Cat MacDonald, co-ordinator of Best Bar None Plymouth, said the bus offered reassurance for people on nights out.

“It not only provides medical assistance but also a safe space if you get separated from friends, need to charge your phone, or feel overwhelmed,” she said.

Will Price, from Western Medical Services, said the service was about more than clinical care.

“Whether that’s treatment, support, or simply somewhere to take a moment, our teams are there to make sure people stay safe and are looked after,” he said.